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FAQs

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General

Can I get a personalized canvas?

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Yes, just fill out the form here and we will get in touch with you. 

Shipping

What carrier do your orders ship?

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Most U.S. orders are shipped via UPS.

When will my order ship?

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Within the US, usually expect your item within 7-10 business days of purchase. When your order ships you can request your tracking number via email: offsetcanvasco@gmail.com

Returns

What is your return policy?

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You may cancel or amend your order within 24 hours of purchase. We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged within 30 days, email tracking information to offsetcanvas@gmail.com, and we will gladly refund you.

*NOTE: we do not provide pre-paid shipping packages to send products back to us. You must send back unwanted product at your own expense. We highly recommend shipping your piece (s) back via Fedex/UPS not USPS.

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